He's already attended several marketing seminars and workshops offered by all the familiar sales and marketing experts in our industry.
- He's learned to work "on" his business instead of "in" his business.
- He's learned to outsource as much as possible.
- He's got a great website and conducts all kinds of incentive outreach campaigns via FaceBook, Twitter, Craig's list, AWeber mailings as well as a host of other web-based tactics.
- He knows how important it is to physically network within his market area.
- He's not afraid of public speaking and books himself whenever possible.
- He sends out media releases on a regular basis.
Nonetheless, he was picking my brain about what other marketing strategies and tactics he might employ. Our conversation was going smoothly and I offered some suggestions. Then, I decided to ask one of my favorite series of questions...
Me: Are you in your studio right now?Kevin: Yes
Me: How many people are in there working out?
Kevin: About 16 people.
Me: Great, what are you wearing?
Kevin: What?
Me: Seriously... what are you wearing?
Kevin: I'm wearing a Nike polo shirt and gray sweats. Why?
Me: Think about all the seminars and workshops you attended. What were the presenters wearing? Polos or T-shirts.... right? With their logos on them, right?
Kevin: Ahhhh.... I get it.
Me: I knew you would. But here's the point. "God" is in the details. The little things. You'd spend all that money branding your business, your websites, your emails, business cards and even your car... but then you show up "in-person" looking like a Nike endorsement. If ever there was a crucial moment to be branding... it's when you're face-to-face with your clients.
YOU ARE THE BRAND!
Yes.... Kevin ordered a bunch of shirts...

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